Maintenance & Calibration

All equipment supplied by Carl Stuart Ltd is covered by a minimum twelve-month manufacturer warranty. If a problem should occur, Carl Stuart Ltd will also cover travel and labour charges relating to a warranty call out. Outside warranty, Service Contracts are available on all equipment supplied by Carl Stuart Ltd. These contracts offer guaranteed response times and scheduled preventive maintenance and calibration times.

When equipment is under contract, Carl Stuart Ltd's customer management database monitors and flags our service team a month before your contracted equipment is due for calibration. As a result, you will have the added security of Carl Stuart Ltd monitoring your equipment calibration due dates. Our customer management database also provides us with the ability to store a complete service history on every piece of equipment, detailing its calibrations, repair details, and all documentation including service reports and calibration certificates.

We offer Service/Calibration Contracts on the majority of equipment for on-site or back-to-base services. Our back-to-base repair and calibration service is an economical service, eliminating travel to site charges and lowering hourly rates for labour hours. All Carl Stuart personnel are fully trained and certified in the services they provide, affording them the experience and confidence to provide full technical support on applications, instrument operation, and problem troubleshooting. A detailed training database is also maintained for all Carl Stuart personnel. As a Carl Stuart customer, full training reports are also available to you.

Calibration Services

• Carl Stuart Ltd supply WTW Environmental testing equipment
• The service and calibration of all handheld monitoring equipment (Dissolved Oxygen, Conductivity, pH) is carried out on a back-to-base service at our calibration laboratory
• Every aspect of your equipment's functionality is checked and calibrated using certified standards and test equipment, ensuring conformance to the manufacturer's specifications
• All on-line monitoring equipment is checked and calibrated on your premises

• The service team at Carl Stuart Ltd offer a wide range of validation services, covering all general laboratory equipment
• This equipment includes ovens/incubators, centrifuges, waterbaths/circulators, and balances

• Dissolution, Disintegration, Hardness, and Friability equipment make up a specialised division of our calibration services
• Carl Stuart Ltd supply the Sotax range of tablet testing equipment and offer full IQ/OQ and optional PQ on all operational parameters to USP specifications

• Pipettes, Diluters/Dispensers, Sampler, and Robotic Pipettes are just some of the Liquid Handling Equipment that Carl Stuart Ltd can service and calibrate
• We are also agents for the Hamilton range of liquid handling equipment
• Full gravimetric calibration services are available on all of Hamilton's range, with all reported results traceable to national standards

• Carl Stuart Ltd now offer a full repair and calibration service on all Agilent / J&W / Humonics GC gas flowmeters
• All models within the Optiflow, ADM, and Veriflow ranges are fully supported
• All calibrations carried out are traceable to NIST standards