Online Shop

To order online you must first register with the site. Once registered, you will have access to:

1. Online shopping.
2. Our comprehensive range of stock and all supporting documentation.
3. Specialised consultations and customised solutions.
4. Discounts & Promotional offers.
5. Track your order through DHL & TNT.

1. Find stock using the Search box (located in the top right corner). Search by product description or part number.
   
   
2. Browse the catalogue by using the index on the left hand side. Refine the product range by following the sub-headings within the index. To expand any level above your current choice, simply click on the level in the index.
   
   
3. Final index levels are split by manufacturer if more than one supplies products within that classification.
   
   
4. Use the button to filter the entire site by your manufacturer of choice. Remember to remove the filter when finished.
   
   
5. The red (i) beside the category name will link directly to supporting content on that product category.
   
   

1. Promotional codes are entered in on the My Basket page.
   
   
2. Click the Redeem button, this will return the cost less percentage discount. Discount appears in red during the checkout process.
   
   
3. Special Offer items will be highlighted as flash advertisements on the right hand side of specific pages or as static advertisements under the “Promotions” section above.
   
   

1. Add to Basket button when you wish to purchase.
   
   
2. Payment can be performed in two ways:
   
   
   • Credit Card – MasterCard, VISA, AMEX or Laser are accepted (these details are entered onto a secure page.)
     
     
   • Credit Account – If you have credit facilities with Carl Stuart Limited you can place an order by supplying a purchase order.
     
     
   • Apply for an Account - A link for this form can be found at the bottom of the web page. A successful applicant will be issued with an online credit limit.
     
     
     
     

   Save & Support

3. To end your session keeping your basket as is for purchasing later, use the Save Basket option. A basket will be saved for up to 30 days, process is not fixed during this period.
   
   
   
   

   POA

4. Certain items do not have an accompanying price. These items are categorised as POA ("Price on Application"). POA items can only be acquired by adding them to your basket and clicking on the Request Assistance, found on the My Basket page.
   
   
5. Upon requesting support, a specialised Carl Stuart employee will contact you, providing a quote or the relevant support.
   

1. Speedy mechanism to find the product configuration you require without the need to scroll thousands of variations.
   
   
2. Available when logged in only.
   
   
3. The wizard uses a drop down list of attributes (features) which is filtered by your preceding choice and returns the product based on your selection.
   
   
4. Only products displaying the in the product summary participate in the wizard.
   
   
5. Click on the link or View Details button to access the wizard.

1. Related products can be found in a table at the bottom right-hand side within the details page of a selected product.
   
   
2. These are products that are commonly purchased with your original choice.
   
   
   

   Alternative Products

3. Alternative products offer you CHOICE. We will provide you with the ability to compare pricing on similar products from multiple manufacturers.

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